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About US
This is us
UrbanMed is a healthcare IT consulting company dedicated to addressing the industry’s persistent staffing challenges by offering administrative support, RCM, carrying out insurance verifications and obtaining prior authorizations .With experience in healthcare, the founders of UrbanMed have witnessed firsthand the crippling impact of staff shortages on medical practices.
Our solution? Leveraging global talent to provide remote support to healthcare practices. By connecting healthcare providers with skilled professionals worldwide, we empower practices to focus on patient care while we handle the administrative burden. Our vision is to create a seamless and efficient healthcare ecosystem through innovative IT solutions and a global workforce.
Our Services
Seamless Collaboration
Experience the UrbanMed difference; your trusted partner in success.
Virtual Medical Receptionist
● Medical Reception and Practice coordination
● Customer Service
● Compliance and HIPAA
● Clinical Documentation Improvement
● Credentialing
Billing and RCM Services
● Insurance verification and registration
● Patients accounts and billing
● Data entry and maintenance
● Prior authorization
● Denial management and appeals
● Financial reporting and analysis
Pricing
Flexible Pricing Plans
Only pay for the services you need with our flexible pricing packages! Whether you’re a small private practice or a larger healthcare clinic, you’ll find a solution that fits your budget and goals.
Why outsource
Why you should outsource?
Cost-effective
Outsourcing can reduce your labor expenditures by 75%, thereby maximizing your profits and savings
Quality & Efficiency
Outsourcing can give you direct access to a global talent pool thereby enhancing your business efficiency and customer care
Sustainability
Outsourcing your business can lead to sustainable growth, and allow you to scale faster than your competitors.
Partnering with UrbanMed has been a game-changer for our business.Their tailored payroll management system not only streamlined our processes but also significantly reduced errors and compliance issues. The team's dedication and expertise are truly unmatched.
Ethan Parker
HAPPY CUSTOMER
UrbanMed's virtual medical team transformed our medical practice, giving us ample time for patient care and managing tasks efficiently. Their attention to detail and proactive approach exceeded our expectations. We've seen a noticeable increase in patient management and practice recognition.
Lily Thompson
HAPPY CUSTOMER
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Jamie Chastain
Business Owner
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Dani Martinez
Business Owner
Raging Reviews
Take a look at our success stories!
See what our clients have to say about our transformative support services.
Contact Us
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Popular Question
FAQ's
RCM is the process in which UrbanMed employees will manage your patient’s insurance claims and payments. By giving you your own financial superhero, we maximize your revenue and give you more time to focus on patient care.
A virtual medical receptionist is no different than any other receptionist working remotely to answer calls, schedule appointments, and handle patient inquiries. Essentially, you get an extra pair of hands without the office space.
Absolutely! Our entire team consists of only the most-dedicated, highly qualified professionals who are eager to support your healthcare practice! We carefully vet each employee and train our team beforehand to ensure they meet the highest standards.
A reasonable doubt, but don’t worry because we offer a consultation to assess your specific needs and recommend how we can be of help for your practice. You can think of it as getting a personalized healthcare business checkup.
Working in the healthcare industry, patient privacy is one of our top priorities at UrbanMed. Our entire team is rigorously trained in HIPAA compliance and this ensures that every member is guaranteed to protect patient data.
Although recruited internationally, our VMR’s follow the United States working hours, meaning they will be available from 8 AM to 5 PM EST.
We offer both short-term and long-term contracts, starting with 6 months.
Upon employment, all our full-time employees are provided with laptops, headsets and stable internet access to ensure that they can work with ease.
All of our employees are hired only after an extensive interviewing and vetting process which includes a thorough skill assessment, background checks, and a language skills check. Additional training is provided to the employees whenever required.
Any arising dispute is treated with the utmost importance here at UrbanMed. We keep open communication between the practice and patient, until the problem is rectified. Our goal is to find a solution that is acceptable for everyone, keeping your patients happy and your practice running smoothly.